Emotional Intelligence assessments and programmes
Everyone has emotions. It‘s a simple fact - a part of our being human. And whether we realise it or not, these emotions impact us every day. They also impact those around us, both in the workplace and in our personal lives.
What is Emotional Intelligence?
Emotional Intelligence (EI) or emotional quotient (EQ) is a set of skills that help us better perceive, understand and manage emotions in ourselves and in others. Collectively they help us make intelligent responses to, and use of, emotions. These skills are as important as your intellect (IQ) in determining success in work and in life. Everyone, no matter what job function, has interactions with other people. Your capacity to understand your emotions, to be aware of them and how they impact the way you behave and relate to others, will improve your ‘people‘ skills and help you ultimately be more satisfied and successful.
Who wouldn’t want a higher level of emotional intelligence? Studies have shown that high levels of emotional intelligence boost career success, mental health, relationship satisfaction, humour, and happiness. Higher levels of Emotionally Intelligent Workplace Behaviour is also the best antidote to work stress and building your personal resilience. Learn how you can improve your emotional intelligence and how best to go about it.
Applied Emotional Intelligence – The Difference It Makes
In the workplace, emotional intelligence underlies our self-awareness, empathy, leadership and resilience. In our world of ‘do more with less’, where continuous change is the norm and effective collaboration is essential, these skills are fundamental to our success. People who have been through Genos programmes feel better at work, facilitate more productive work environments, and better lead and engage others.
The Genos Emotional Intelligence Model
The Genos model shown below comprises a set of emotionally intelligent workplace behaviour competencies. Competencies represent skills and behaviours, based on underlying abilities and experiences, that are measurable and observable. The six emotionally intelligent competencies of the Genos model capture the skills and behaviours that manifest from emotional intelligence abilities. The Genos Model of Emotional Intelligence, including the six core skills is as follows:
Awareness of Others
Genos Emotional Intelligence Assessments & Reports
Genos Emotional Intelligence Workplace Behaviour Assessments
The Genos Emotionally Intelligent Workplace Behaviour survey measures how well you demonstrate emotionally intelligent workplace behaviours in comparison to others. The better you demonstrate the behaviours measured, the more effective your relationships and work will be. Genos Emotional Intelligence Assessments measure how often individuals display emotionally intelligent workplace behaviour that underlie success. They are supported by a wealth of peer-reviewed research and are accompanied by beautiful reports that provide accessible and practical development suggestions.
Emotional Intelligence workplace behaviour feedback report
is available in 3 options - Self, 180°, and 360°.
Genos EI Leadership Reports
These reports provide you with insight into how important it is, to the people you work with, that you demonstrate emotionally intelligent leadership behaviours.
It also offers insight into how well you currently demonstrate emotionally intelligent leadership behaviour to the people you work with. The assessments include a Development Tips Workbook – which consists of effective techniques for responding to the feedback and insights in this report and practical tips on how to improve the demonstration and application of, emotionally intelligent leadership behaviour.
Emotional Intelligence Leadership report is available in 3 options - Self, 180°, and 360°.
Key Features of the Assessments
Interpretation of results is engaging and readily accessible with our beautifully presented reports.
Benchmarked results provide a comparison with others self-assessed results and the report outlines the type of behaviours associated with being emotionally intelligent in the workplace.
Raters provide free-text responses for each competency assessed. These are captured in the Feedback Report and help participants understand raters feedback in more detail.
A straight forward traffic light methodology highlights areas of potential strength and development.
Housed in a modern, responsive, online survey system. Raters can complete on their phone, tablet, PC or Mac, anywhere and at any time. The simple and secure administration platform makes it easy to set up survey groups, monitor survey progress and download finished reports.
Emotionally Intelligent Leadership
Leaders in business looking to improve their organisation’s performance can do so by improving their emotional intelligence: that is, their skill at identifying, understanding and influencing emotions.
There is a direct link between the way people feel and the way they perform at work. This is one of the most robust and consistent findings in organisational research. In high performing organisations people feel significantly more engaged, cared for, valued, proud, and motivated than those in low performing organisations. Conversely, in low performing organisations people feel significantly more fearful, stressed, disempowered and uncertain.
Leadership is fundamentally about facilitating performance. Research has proven that a leader’s emotional intelligence is key to their capacity to facilitate emotions in others that drive high performance and employee engagement. This is more than just a moral compass; it’s also a recipe for success. Organisations with emotionally intelligent leaders achieve a critical lever of sustainable competitive advantage: a high-performance culture and customer loyalty.