Service Specific FAQs

i. What is the process for subscribing to the Elite Leadership Coaching subscription?

   To subscribe to the Elite Leadership Coaching Subscription, follow these steps:
1. Choose the number of coaching sessions or the duration of coaching.
2. Select your preferred payment option. You can choose a recurring monthly subscription or a 6 or 12-month prepaid subscription that renews automatically unless you decide to cancel.

 

ii. How can I cancel my subscription?

   You can cancel your subscription by sending an email with at least 7 clear days' notice. Upon termination, the coach will cease to be liable to you for coaching services.

iii. If I'm unable to attend all of my scheduled sessions in a given month, can they be rolled over to the next month?
   You are expected to use your coaching sessions within the subscribed month. However, in exceptional circumstances, 25% of unused time from the monthly option can be carried forward to the next month with written agreement via email giving at least 7 clear days' notice.

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iv. Are in-person sessions available as part of the subscription?
   As part of the subscription, you are eligible for one additional in-person 60-minute coaching session for personal use or donation to a colleague. This session must be used within 6 months and is limited to locations in Malta.

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v. What are the available times for booking my coaching sessions?
   Coaching sessions are available from Monday to Friday, between 08:00 and 17:00 Central European Time (CET), excluding public holidays in Malta. You will be provided with a link to check availability and book your coaching session in advance. 

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vi. Can I pause my subscription in case of a tight schedule or vacation?

   You can pause your subscription by sending an email with at least 7 clear days' notice. Services will resume with mutual agreement at the coach’s discretion.

 

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General FAQs

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1. What is coaching?
   Coaching is a collaborative process aimed at unlocking a person's potential to maximise their own performance. It's about facilitating self-discovery, setting and achieving goals, and enhancing one's skills and mindset to navigate challenges effectively.

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2. How is coaching different from therapy? And training and mentoring?
   Coaching focuses on the present and future, helping individuals identify and achieve specific goals. Therapy deals with past trauma, emotional issues, and mental health concerns. Training provides specific instruction or knowledge transfer. Mentoring involves a more experienced individual guiding a less experienced person in their field.

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3. How can a coach help me?
   A coach can provide support, accountability, and objective feedback. They help you identify blind spots, develop strategies for growth, and navigate challenges more effectively, ultimately enabling you to reach your professional and personal goals.

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4. Does coaching work?
   Yes, coaching can be highly effective when there's commitment and alignment between the coach and coachee. Research shows that coaching can lead to improved performance, enhanced leadership skills, and greater job satisfaction.

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5. How long does coaching take to work?
The duration varies depending on individual goals and needs. Some clients see results after just a few sessions, while others benefit from longer-term coaching relationships. Typically, significant progress can be observed within three to six months of regular sessions.

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6. What happens in a typical coaching conversation/session?
   A coaching session typically begins with setting an agenda or goal for the session. The coach then facilitates exploration, reflection, and goal-setting through powerful questioning and active listening. Together, the coach and client create action plans and commitments to move forward.

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7. What are the assessments?
   Assessments can vary but often include personality assessments, 360-degree feedback, emotional intelligence assessments, and competency assessments. These tools provide valuable insights into areas for development and help tailor the coaching process to individual needs.

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8. Will my employer be willing to pay for my coaching?
   Many employers recognise the value of coaching in developing their leaders and may be willing to invest in coaching for their employees, especially for high-potential individuals or those in leadership roles. It's worth discussing with your HR department or your direct supervisor.

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9. What should I look for when selecting a coach?
   Look for a coach who is certified, experienced, and has a coaching approach aligned with your goals and personality. When you select a credentialed coach this ensures that they abide by high ethical standards as they are usually bound by a code of ethics. Chemistry and rapport are also crucial, as you'll be working closely together. Ask for referrals or testimonials to ensure credibility.

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10. What is Emotional Intelligence?
    Emotional intelligence refers to the ability to recognise, understand, and manage one's own emotions, as well as understand and influence the emotions of others. It's a key aspect of effective leadership and interpersonal relationships.

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11. Is coaching confidential?
    Yes, coaching sessions are always confidential, creating a safe space for open and honest dialogue. However, there may be exceptions regarding issues that pose harm to oneself or others, as outlined in the coaching agreement.

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12. What qualifications do you have?

• Diploma in coaching and mentoring (Institute of Leadership and Management)

• Professional Certified Coach (PCC) by the International Coach Federation (ICF)

• Certified Genos Emotional Intelligence Practitioner: Leader as Coach, Science of Wellbeing

• Certified PRISM Brain Mapping Practitioner 

• Certified Team Coach